Welcome to the Hazzyon Privacy Policy.
Hazzyon is owned and operated by Hazzyon, located at:
Unit 17 queen elizabeth street se12je
Phone: 079-3093-1244
Email: business@hazzyon.com
All references to “Hazzyon”, “we”, “us”, or “our” refer to Hazzyon and its services.
We respect your privacy and are committed to protecting your personal data.
By visiting our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information when you provide it through our website forms, mobile app, email, or when placing an order. This may include:
- Full name
- Email address
- Phone number
- Residential or business address
- Order details
- Feedback or support messages
- Non-sensitive payment information (billing name, last 4 digits, etc.)
We also automatically collect certain technical data such as:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Website usage data
Your Rights Under GDPR
You have the right to request:
- Access to the information we hold
- Correction of incorrect data
- Deletion of your data
- Restriction or objection to processing
We aim to respond within one month.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate about updates, delivery, and support
- Respond to your questions and feedback
- Improve our website performance and security
- Analyse usage trends
We may share your data with:
- Trusted third-party service providers (delivery partners, payment processors, software tools)
- Government authorities, if legally required
We never sell or trade your personal information.
3. Access to Your Personal Information
You may request access, update, or deletion of your personal data at any time.
Please contact our Data Protection Officer:
Email: business@hazzyon.com
4. Cookie Policy
We use cookies and tracking technologies to improve user experience, analyse performance, and keep the website secure.
Cookies are small files stored on your device.
For full website functionality, cookies must be enabled.
4.1 Types of Cookies We Use
Essential Cookies
Required for the website to function properly.
| Cookie Name | Description | Duration |
|---|---|---|
| Session ID | Maintains user session | 2 weeks |
| CSRF Token | Protects forms from CSRF attacks | 1 year |
| Cookie Consent | Stores cookie acceptance | 1 year |
Performance Cookies (Third Party)
Used to analyse website engagement and improve performance.
Third-party tools:
- Google Analytics Advertising
- Google Ads
- Intercom
- Sumo
- Hotjar
- Optimizely
- Zopim (Zendesk Chat)
Google Analytics does not share your personal identity with us.
Behavioral Advertising Cookies
Used to show relevant ads based on your interests.
Tools used:
- Google Analytics Remarketing
- Facebook Pixel
You may opt out via:
- Google Ad Preferences
- Digital Advertising Alliance Consumer Choice Page
Using our website means you accept our cookie usage.
5. Payments
All payments are securely processed through Stripe.
Hazzyon does not store sensitive payment information (e.g., full card numbers).
6. Safety and Security
We protect your data using:
- SSL encryption
- Limited internal access
- Secure password and key protection
No system is 100% secure. You are responsible for keeping your account password safe.
7. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page without prior notice.
8. Contact Us
For any questions about this Privacy Policy, contact us:
57 Moreton Street, Pimlico, SW1V 2NY, London
Phone: 079-3093-1244
Email: business@hazzyon.com